Table of Contents

Part 1 The housekeeping profession and the principles of management, planning, organizing and staffing the new organization: conceptual planning; planning to schedule workers; material planning; floors, walls and windows; bedding, linens and uniforms; staffing for housekeeping operations; operational planning. Part 2 Directing and controlling ongoing housekeeping operations: the hotel housekeeping daily routine of department management; subroutines. Part 3 Special topics - environmental services, protection of assets, in-house laundries and the full circle of management.