PART ONE: THE THEORETICAL FOUNDATIONS OF COMMUNICATION IN NURSING Communication Theory Nursing Theory Therapeutic Communication PART TWO: THE COMMUNICATION PROCESS IN NURSING Communication Skills Barriers to Therapeutic Communication Communicating in Difficult Situations Resolving Conflict PART THREE: THE DEVELOPMENT OF THERAPEUTIC COMMUNICATION SKILLS Values and Beliefs in Nursing The Role of Personal Self-Awareness in Developing Therapeutic Communication Skills Experiential Learning
CATHERINE McCABE and FIONA TIMMINS are both Lecturers in Nursing, School of Nursing, Trinity College Dublin, Republic of Ireland. They have published widely in the field, and presented at both national and international conferences on aspects of communication in health care contexts.
'This is the sort of textbook that everyone should own.' - Greta McGough, Nursing Standard 'This is a lovely easy to read book with extensive use of latest reasearch findings and includes helpful exercises to promote discussion and reflection that I have used in the classroom and recommended for purchase for student nurses' - Carol-Anne Westwell, Nursing Lecturer, School of Healthcare Sciences, Bangor University, UK 'A very good introductory text that covers communication skills effectively.' - Ruth Broadhead, Senior Lecturer, School of Public Health and Clinical Sciences, University of Central Lancashire, UK 'A patient centred exploration of communication skills that will be a useful read. I particularly like the key point summaries at the end of each chapter.' - Karen Humphreys, Nursing Lecturer, School of Nursing and Midwifery, University of Hertfordshire, UK 'Very easy to read and relevant to practice' - Sheila Stott, Senior Lecturer, Department of Nursing and Midwifery, Northumbria University, UK 'Excellent text for both the novice and experienced student nurse' - Iffa Settle, Programme Leader, Department of Health and Social Care, York College, UK 'Very good handbook. Gives students the basic communication skills essential for practice.' - Deborah Knott, Senior Lecturer, Faculty of Health and Social Care, Liverpool John Moores University, UK
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