Table of Contents

Preface
Readership
How to Use This Book
Introduction
1. What Is HCI?
2. Components of HCI
3. Cognitive Frameworks for HCI
4. Perception and Representation
5. Attention and Memory Constraints
6. Knowledge and Mental Models
7. Interface Metaphors
8. Learning in Context
9. Social Aspects
10. Organisational Aspects
11. Input
12. Output
13. Interaction Styles
14. Designing Windowing Systems
15. User Support and On-Line Information
16. Designing For Collaborative Work and Virtual Environments
17. Principles and User-Centred Design
18. Methods for User-Centred Design
19. Requirements Gathering
20. Task Analysis
21. Structured HCI Design
22. Envisioning Design
23. Supporting Design
24. Guidelines: Principles and Rules
25. Standards and Metrics
26. Design Rationale
27. Prototyping
28. Software Support
29. What, Why, Where And How?
30. Observing and Monitoring
31. Experiments, Benchmarking and Users' Opinions
32. Interpretative Evaluation
33. Inspection Methods
34. Which Method?
Epilogue
Glossary of Terms
References
The Story of This Book And Acknowledgements

About the Author

Jenny Preece is the Chair of the Information Systems Department at the University of Maryland, USA. Prior to this she was a Senior Lecturer at the Open University, chaired the course team which produced this book and the Open University's distance learning course on HCI. She has published over 40 articles in the field, and is actively involved in HCI curriculum development with the British Computer Society, IFIP and ACM.