Table of Contents

Preface

Chapter 1: Introduction 1

Thinking Tools

Chapter 2: Systems Thinking 9

Chapter 3: Lean Thinking 39

Chapter 4: Queueing Theory 93

Chapter 5: False Dichotomies 125

Chapter 6: Be Agile 139

Organizational Tools

Chapter 7: Feature Teams 149

Chapter 8: Teams 193

Chapter 9: Requirement Areas 217

Chapter 10: Organization 229

Chapter 11: Large-Scale Scrum 289

Miscellany

Chapter 12: Scrum Primer 305

Recommended Readings 327

Bibliography 333

Index 343

About the Author

Craig Larman (Ontario) is an independent consultant specializing in helping organizations adopt modern development processes and object design skills. He is also Chief Scientist at Valtech, an advanced technology consulting and skills transfer company. A member of ACM and IEEE, his books include the best-seller Applying UML and Patterns, Third Edition.