1. Seventy Years of Customer Demand for Improvement 2. The International Demand for Improvement 3. The Three UK Best Practice Standards and their Six Goals 4. The Virtual Firm 5. Motivating and Leading Radical Improvement 6. Becoming a Best Practice Client 7. Integrating the Design and Construction Team 8. Ensuring the Delight of the End Users 9. Selecting the Independent Experts
Until December 2000 Clive Cain was the Quality Director at Defence Estates. He was also responsible for the highly successful Building Down Barriers development project that developed the unique Handbook of Supply Chain Management. Prior to his early retirement, he was a member of the Movement for Innovation Board and Round Table. He was also actively involved with the Construction Clients' Forum Group (now the Confederation of Construction Clients) where he chaired the Steering Group responsible for Whole Life Costing: A Client's Guide. Since December 2000 Clive Cain has written the brief 'How To' guide Supply Chain Integration in Building Services, published by the Chartered Institute of Building Services Engineers in the UK, and the concise booklet A Guide to Best Practice in Construction Procurement, published by the UK Construction Best Practice Programme.
This brief guide explains and compares the major aspects of the
three sets of 'best practice' standards for construction
procurement - the Confederation of Construction Clients' 'Charter
Handbook', the National Audit Office report 'Modernising
Construction', and the Department of Media, Culture and Sport
report 'Better Public Buildings'. - Reference & Research Book
News
A valuable guide for students in all design and construction
courses. - UK Construction Magazine
The book is aimed at all members of the design and construction
supply chain, including the client and end users, and is a valuable
guide for students in all design and construction courses. -
Building Services Journal
The book is of some considerable worth to the wide range of players
in the building and construction delivery industry. - Construction
Management and Economics
With a purchase price of £22.50, this Spon Press publication is
worth a read. - Construction Management and Economics
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