Michael A. Cusumano teaches strategy and technology managment at MIT's Sloan School of Management. He lives in Cambridge, Massachusetts.
George Fisher Chairman, President, and CEO, Eastman Kodak Company
Bill Gates is to computer software what George Eastman was to
photography. Microsoft Secrets tells us how this dynamic company
and its leader organize, compete, and win.
Peter Senge MIT Center For Organizational Learning, author of The
Fifth Discipline Microsoft Secrets is a fascinating book about a
fascinating company. What is surprising are the insights the
authors developed into the interaction of culture, strategy, and
process.
George Fisher Chairman, President, and CEO, Eastman Kodak Company
Bill Gates is to computer software what George Eastman was to
photography. Microsoft Secrets tells us how this dynamic
company and its leader organize, compete, and win.
Peter Senge MIT Center For Organizational Learning, author of
The Fifth Discipline Microsoft Secrets is a
fascinating book about a fascinating company. What is surprising
are the insights the authors developed into the interaction of
culture, strategy, and process.
With unrestricted access to confidential internal documents and through interviews with key staff members, Cusumano (The Japanese Automobile Industry, LJ 4/1/86) and Selby (Univ. of California-Irvine) provide an inside look at how Microsoft organizes, strategizes, develops products, and improves its organization. The authors' approach differs from that found in previous works (e.g., Gates, LJ 2/1/93, and Hard Drive, LJ 6/1/92), which focused on the firm's history and its noted founder. Instead, they devote a separate chapter to each of the seven operating strategies that have enabled Microsoft to dominate its industry. Managers will find helpful insights and approaches to apply within their own firm. This work effectively complements David Packard's The HP Way (LJ 6/1/95); highly recommended for business collections, managers, and informed readers.‘J.P. Miller, GSLIS, Simmons Coll., Boston
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