Table of Contents

Introduction 1

Part I: Up and Going with Google Apps 7
Chapter 1: Introducing Google Apps 9
Chapter 2: Signing Up for Google Apps 17
Chapter 3: The Start Page 37

Part II: Keeping in Touch and on Time: Gmail, Talk, and Calendar 49
Chapter 4: Connecting with Gmail 51
Chapter 5: Discovering Advanced Gmail Tools 69
Chapter 6: Keeping in Touch with the Contacts List 89
Chapter 7: Chatting with Gmail Chat and Google Talk 103
Chapter 8: Filling Your Calendar115
Chapter 9: Sharing Your Calendar with Others 133

Part III: Getting to Work: Documents, Spreadsheets, and Presentations 155
Chapter 10: Finding Your Way around the Google Docs Home 157
Chapter 11: Word Processing with Google Docs 173
Chapter 12: Crunching Numbers with Google Spreadsheets 199
Chapter 13: Creating Amazing Google Presentations 227

Part IV: Popping the Hood: Google Apps Administration 255
Chapter 14; The Dashboard 257
Chapter 15: Start Page Configuration and Administration277
Chapter 16: Creating a Web Site for Your Organization291
Chapter 17: Tweaking Your Apps 313

Part V: The Part of Tens 331
Chapter 18: Ten Solutions to Common Problems 333
Chapter 19: Ten More Google Apps for Your Business, Group, or Organization 341

Index 349

About the Author

Ryan Teeter is an accomplished writer and technology trainer. He has worked closely with business teachers throughout the country and consulted with the National Business Education Association, businesses, and school districts on Google Apps implementation. Ryan spent time working at Google in Mountain View, California, as an External Training Specialist, developing curriculum used for training Fortune 500 companies. When he’s not conducting training workshops or writing, Ryan’s pursuing his passion for teaching as a doctoral student at Rutgers University, where he’s completing a PhD in accounting information systems. (www.ryanteeter.com,www.technonerd.info)

Karl Barksdale was a former Development Manager for the Training and Certification team at WordPerfect Corporation and a Marketing Manager in the Consumer Products division. He was also the External Training Manager for Google’s Online Sales and Operations division. He’s best known for authoring and co-authoring 59 business and computer education textbooks. Albeit, the job he enjoys most is teaching at the Utah County Academy of Sciences, an early college high school on the Utah Valley University campus. (www.karlbarksdale.com)