Acknowledgements Introductions Vesting for Success Rule 1 Focus on Outcomes, Not Transactions: P&G's Game Changer in Outsourcing Rule 2 Focus on the What, not the How: Bridging the Gap: the Rebuilding of the I35 Bridge: Rule 3 Clearly Defined and Measurable Desired Outcomes: From Weapons to Wildlife: The Story of Rocky Flats Rule 4 Pricing Model with Incentives From Weapons to Wildlife: The Story of Rocky Flats Rule 5 Insight vs Oversight Governance: The Secret Sauce of McDonald's Supply Chain Success One size fits all: How the Five Rules bring Transformation to Organizations of all Types and Sizes Conclusion
KATE VITASEK is the founder and managing partner of Supply
Chain Visions, a Kirkland, Wash., consulting firm that specializes
in supply-chain strategy and education. She is a faculty member at
the University of Tennessee, USA's Center for Executive Education
and she teaches MBA classes on Performance Management and lean
supply chains at Wright State University. Vitasek also teaches
seminars for the Warehouse Education Research Council and is on the
peer review board for the Journal of Business Logistics.
KARL MANRODT is a Professor of Management, Marketing and
Logistics at Georgia Southern University, USA, and the
Director of the Southern Center for Logistics and Intermodal
Transportation. He has served on the Board of Directors for the
Council of Supply Chain Management Professionals and has given over
150 presentations across the globe.
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