Table of Contents

Acknowledgments. Chapter 1: Introduction. Chapter 2: Troubleshooting Methods. Chapter 3: Troubleshooting and Analyzing Ethernet Networks. Chapter 4: Troubleshooting and Analyzing IEEE 802.11 Wireless Networks. Chapter 5: Troubleshooting and Analyzing the Spanning Tree Protocol. Chapter 6: Troubleshooting and Analyzing Virtual LANs. Chapter 7: Troubleshooting and Analyzing Campus IP Networks. Chapter 8: Troubleshooting and Analyzing Campus IP Routing Protocols. Chapter 9: Troubleshooting and Analyzing TCP, UDP, and Upper-Layer IP Protocols. Chapter 10: Troubleshooting and Analyzing Campus IPX Networks. Chapter 11: Troubleshooting and Analyzing Campus AppleTalk Networks. Chapter 12: Troubleshooting and Analyzing Windows Networking. Chapter 13: WAN Troubleshooting for LAN Engineers. References. Index.

About the Author

PRISCILLA OPPENHEIMER, an independent computer networking consultant, has been developing data communications and networking systems since 1980. After years as a software developer, she became a technical instructor for Apple Computer, Network Associates, and Cisco Systems, teaching network troubleshooting and design. JOSEPH BARDWELL is Vice President of Professional Services for WildPackets, a world-class provider of network analysis software. He has over twenty years of computer industry experience, is a network technology expert, and is the founding engineer of the Network Analysis Expert program.