Table of Contents

Foreword to the Second Edition - R. Mager; Preface; The Editors and Editorial Advisory Board; Foreword to the First Edition - T. Gilbert; THE FUNDAMENTALS OF HUMAN PERFORMANCE TECHNOLOGY - P. Dean; What is Human Performance Technology?; - H. Stolovitch & E. Keeps; The Origins and Evolution of the Field - M. Rosenberg, et al; Transforming Organizations Through Human Performance Technology - G. Rummler; General Systems Theory and Behavioral Psychology - D. Brethower; The Cognitive Sciences and Human Performance Technology - R. Clark; Planning and Managing Human Performance Technology Projects - M. Greer; The Dynamics of Politics in Organizational Change - E. Powers; THE GENERAL PROCESS OF HUMAN PERFORMANCE TECHNOLOGY - M. Rosenberg; Analysis for Human Performance Technology - A. Rossett; The Design and Development of High-Impact Interventions - D. Spitzer; Evaluation - S. Shrock & G. Geis; From Training Evaluation to Performance Tracking - O. Lindsley; Implementing Human Performance Technology in Organizations - D. Dormant; The Language of Work - D. Langdon; From Training to Performance - J. Fuller; Human Performance Technology in Action - R. Addison & C. Haig; HUMAN PERFORMANCE INTERVENTIONS OF A NONINSTRUCTIONAL NATURE - D. Brethower; Designing Better Organizations with Human Performance Technology and Organization Development - P. Dean; Analyzing Corporate Culture - C. Lineberry & J. Carleton; Human Resources Selection - S. Leibler & A. Parkman; Motivational Systems - J. Keller; Feedback - D. Tosti & S. Jackson; Designing Compensation Systems to Motivate Performance Improvement - S. Thiagarajan, et al; Job Aids - P. Elliott; Performance Support Systems - S. Villachica & D. Stone; Workplace Design for Creative Thinking - L. Kearny & P. Smith; HUMAN PERFORMANCE INTERVENTIONS OF AN INSTRUCTIONAL NATURE - S. Shrock; Live Classroom Instruction - S. Yelon; Team Activities for Learning and Performance - S. Thiagarajan; Performance Improvement with Mentoring - M. Murray; Multimedia Learning Systems: Design Principles - R. Clark & P. Zuckerman; Multimedia Learning Systems: Technology - D. Gayeski; Structured On-the-Job Training - R. Jacobs; Beyond Distance Education: Distributed Learning Systems - E. Wagner; THE PROFESSIONAL PRACTICE OF HUMAN PERFORMANCE TECHNOLOGY - M. Lane; Skill Sets, Characteristics, and Values for the Human Performance Technologist - H. Stolovitch, et al; The Relevance or Standards and Ethics for Human Performance Technology Profession - P. Dean; Performance Consultant: The Job - J. Robinson & D. Robinson; Survival Tactics in Human Performance Technology Projects - M. Lane, et al; Influencing Others to Act - D. Tosti & S. Jackson; The Business of Human Performance Technology - D. Sink; Legal Implications of Human Performance Technology - P. Eyres; Demonstrating Return on Investment in Performance Improvement Projects - R. Swanson; THE FUTURE OF HUMAN PERFORMANCE TECHNOLOGY - D. Gayeski; Emerging Trends in Human Performance Interventions - D. Brandenburg & C. Binder; Emerging Trends in Instructional Interventions - L. Winer, et al; Research in Human Performance Technology - W. Foshay, et al; Practicing Human Performance Technology in a Global Business Environment - A. Rojas & D. Zintel; Frontiers for Human Performance Technology in Contemporary Organizations - D. Gayeski; Afterword to the Second Edition - R. Kaufman; The Editors; The Contributors; The International Society for Performance Improvement; Name Index; Subject Index.

About the Author

HAROLD STOLOVITCH is president of Harold D. Stolovitch & Associates Ltd. (HSA), specialists in the application of instructional technology and human performance technology to business, industry, government, and the military. The past president of the International Society for Performance Improvement (ISPI), Stolovitch recently retired as full professor and program head of Instructional Systems Technology at the Universite de Montreal, Quebec. ERICA KEEPS is executive vice--president of Harold D. Stolovitch & Associates Ltd., where she is a principal consultant, as well as chief operating and financial officer. For over thirty years, she has been a practitioner of instructional technology and human performance technology.

Reviews

"The difference between ordinary and truly great organizations rests in the quality of leadership and the ability to attract, nurture, and retain brain power. The Handbook of Human Performance Technology is an invaluable tool for modern business leaders." (Francois Beaudoin, president and chief executive officer, Business Development Bank of Canada) "The Handbook is the most comprehensive, up-to-date work on human performance technology in print today. It is a must-read for the serious student and an essential reference for the experienced professional." (Judith Blumenthal, associate dean, Marshall School of Business, University of Southern California) "I can now replace several feet of books on my reference shelves with the Handbook. It is simply the most comprehensive writing in the field." (Joe Harless, inductee, Human Resources Hall of Fame; author, The Eden Conspiracy)