Preface -- Workforce Diversity and the Twenty-First Century -- Affirmative Action and Equal Employment Opportunity -- Initial Steps in Preparing for Diversity in the Workplace -- Race, Ethnicity, and Diversity Management -- Diversity Management and Women in Public Sector Workforces -- Managing the Multigenerational Workplace -- Diversity in Ability -- Diversity and Sexual Orientation -- Epilogue: Public Sector Organizations Positioning for the Future
Norma M. Riccucci is professor of public administration at Rutgers University.
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