Contents Permissionsvii Acknowledgmentsix Introduction: Solving the Mystery of Success1 PART IFROM CRISIS TO EXCELLENCE9 1Awash in Chaos!11 2Shattering the Illusion of Stability29 3Creating a Roadmap for Change 46 4A New System of Management64 PART IITHE FOUNDATIONAL ELEMENTS79 5Leading through Measurement 81 6From Supply Chains to Value Streams102 7Leveling Process Variation123 8To Push or to Pull?145 PART IIIIMPLEMENTING LEAN DYNAMICS163 9A Plan for Action165 10Structuring the Transformation182 11Making Lean Dynamics Succeed196 12Conquering the Crisis205 Appendix: Constructing the Value Curve213 Glossary219 Notes227 Index257 About the Author265
Stephen A. Ruffa is an engineer who worked for the American Defense Department and researched lean manufacturing across seventeen large aerospace producers. His previous book, Breaking the Cost Barrier: A Proven Approach to Managing and Implementing Lean Manufacturing was awarded the 2001 Shingo Prize for Excellence in Manufacturing Research.
..".should be read by manufacturing executives and their
staffs...shows how to introduce innovation during downturns, strive
for perfection and deliver excellent performance." Quality
Progress
..".unique and important insights into entering and
sustaining--forever--a lean journey of waste reduction and
continuous improvement..." -- Cutting Tool Engineering
"In this extremely well-written book... useful resource for those
interested in operations management, business policy, and related
topics." -- Choice
"In GOING LEAN, Stephen A. Ruffa spotlights examples from the
automotive, airline, and retail industries, offering potent lessons
on how companies drive innovation, promote sustainability and
create value in the face of uncertainty. The backbone of the book
lies in the well-thumbed ideologies of the Toyota Production
System." -- T & D magazine
"Stephen Ruffa's new book titled, Going Lean, is very timely. In
this time of the economic crisis when recession has plagued the
world's economic arena, Going Lean teaches us how to live and adapt
with change...This book is a must read." -- Sixsigma.com
"With excellent timing, considering recent events in the global
economy, this book demonstrates how companies can use lean
principles to help them steer through tough times. Using examples
from successful companies that survived crises such as 9/11 and the
resulting economic downturn, as well as the oil crisis of 1980s,
Ruffa shows how the techniques those companies used can be employed
to help weather a crisis." -- Houston Business Journal
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