Table of Contents

Foreword ix

About the authors xi

Preface xii

Quotes about the book xv

About the companion website xviii

PART I THE INFORMATION QUALITY FRAMEWORK 1

1 Introduction to information quality 3

2 Quality of goal, data quality, and analysis quality 18

3 Dimensions of information quality and InfoQ assessment 31

4 InfoQ at the study design stage 53

5 InfoQ at the postdata collection stage 67

PART II APPLICATIONS OF InfoQ 79

6 Education 81

7 Customer surveys 109

8 Healthcare 134

9 Risk management 160

10 Official statistics 181

PART III IMPLEMENTING InfoQ 219

11 InfoQ and reproducible research 221

12 InfoQ in review processes of scientific publications 234

13 Integrating InfoQ into data science analytics programs, research methods courses, and more 252

14 InfoQ support with R 265

15 InfoQ support with Minitab 295

16 InfoQ support with JMP 324

Index 351

About the Author

Ron S. Kenett, KPA Ltd. and University of Torino, Turin, Italy
Ron S. Kenett, Chairman and CEO of the KPA Group and KPA Ltd., Research Professor at the University of Turin, Italy, International Professor Associate at the Center for Research in Risk Engineering, NYU-Poly, New York, USA and Visiting Professor at the Faculty of Economics, University of Ljubljana, Slovenia. He has over 25 years of experience in restructuring and improving the competitive position of organizations by integrating statistical methods, process analysis, supporting technologies and modern human resource management systems. Ron Kenett is Editor in Chief of the Wiley Encyclopedia of Statistics in Quality and Reliability, a Fellow of the Royal Statistical Society, Senior Member of the American Society for Quality, Past President of the Israeli Statistical Association and Past President of ENBIS, the European Network for Business and Industrial Statistics and is the 2013 Greenfield Medalist of the Royal Statistical Society.

Galit Shmueli, Indian School of Business, India
Galit Shmueli is SRITNE Chaired Professor of Data Analytics and Associate Professor of Statistics & Information Systems at the Indian School of Business. She is best known for her research and teaching in business analytics, with a focus on statistical and data mining methods for contemporary data and applications in information systems and healthcare. Dr. Shmueli's research has been published in the statistics, management, information systems, and marketing literature. She authors over seventy journal articles, books, textbooks and book chapters, including the popular textbook Data Mining for Business Intelligence and Practical Time Series Forecasting. Dr. Shmueli is an award-winning teacher and speaker on data analytics. She has taught at Carnegie Mellon University, University of Maryland, the Israel Institute of Technology, Statistics.com and the Indian School of Business.