1. Introduction and Conceptual Framework
PART I: THE GLOBAL CONTEXT FOR DIVERSITY MANAGEMENT
2. Diversity Legislation in a Global Perspective: Equality and
Fairness in Employment
3. Discrimination, Equality, and Fairness in Employment: Social
Policies and Affirmative/ Positive Action Programs
4. Global Demographic Trends: Impact on Workforce Diversity
5. Socioeconomic Transitions: The New Realities of the Global
Workforce
PART II: SOCIAL PSYCHOLOGICAL PERSPECTIVES OF WORKFORCE
DIVERSITY
6. Defining Diversity in a Global Context: Prejudice and
Discrimination
7. Vive la Différence? Theoretical Perspectives on Diversity and
Exclusion in the Workplace
8. Culture and Communication in the Global Workplace
9. Interpersonal Relationships in a Global Work Context
PART III: MANAGING A DIVERSE WORKFORCE IN THE GLOBAL CONTEXT—THE
INCLUSIVE WORKPLACE
10. Diversity Management: Paradigms, Rationale, and Key
Elements
11. An Overview of the Inclusive Workplace Model: Managing the
Globalized Workforce Diversity
12. The Inclusive Workplace: Level I—Inclusion Through Diversity
Within the Work Organization
13. The Inclusive Workplace: Level II—Inclusion Through
Corporate-Community Collaborations
14. The Inclusive Workplace: Level III—Inclusion Through
State/National Collaborations
15. The Inclusive Workplace: Level IV—Inclusion Through
International Collaborations
16. Toward a Globally Inclusive Workplace: Putting the Pieces
Together
Appendix
Michàlle Mor Barak, PhD, is the Dean Endowed Professor of Social
Work and Business at the University of Southern California (USC)
with a joint appointment at the Suzanne Dworak-Peck School of
Social Work and the Marshall School of Business. She served
as the Founding Chair of the Department of Social Change and
Innovation (SCI) and the Chair of the PhD Program. A
Principal Investigator on several large research projects, she has
published extensively in the areas of global diversity and
inclusion climate. Her research and scholarly work were
funded by national and international foundations and corporations,
including the Rockefeller Foundation, the Department of Defense,
Army Research Institute (DOD-ARI), Nike, TRW Aerospace & Defense,
Southern California Edison, and the Wellness Foundation.
Mor Barak was invited to give keynote addresses at national and
international gatherings such as the International Monetary Fund
(IMF) Global Inclusion Conference, Equity, Diversity and Inclusion
(EDI) International Conference, and the Women’s Global Forum on the
Economy and Society. She received grants to lead prestigious
conferences around the world, including from the Rockefeller
Foundation to lead an international conference on global workforce
diversity at the Foundation’s Villa Serbelloni in Bellagio,
Italy, and from the Borchard Foundation’s grant to lead a global
think tank of scholars on diversity management at the Château de la
Bretesche, in France. Her original measures of diversity
climate and climate for inclusion have been widely used nationally
and internationally and were translated to more than 10 languages,
including Chinese, Dutch, French, German, Hebrew, Italian,
Japanese, Korean, Portuguese, Spanish, and Turkish.
Mor Barak won Best Paper awards including the Journal of Behavioral
and Applied Management, from the Academy of Management Annual
Conference, and from the Journal of Human Service Organizations and
was ranked among the top authors of the most influential articles
in the social work discipline. She was inducted to the American
Academy of Social Work and Social Welfare (AASWSW) and received
awards of distinction, including a Fulbright award, Academy of
Management Division of Gender and Diversity in Organizations, the
Lady Davis award, the University of California Regents Award, and
the Franklin C. Sterlin Distinguished Faculty Award. The
first edition of this book, Managing Diversity: Toward a Globally
Inclusive Workplace, received accolades in academic journals such
as the Academy of Management Learning and Educational Journal,
Journal of Sociology and Social Welfare, and Profiles in Diversity
Journal, and won the Association of College and University
Libraries’ Choice Award for Best Titles and the Academy of
Management’s prestigious Terry Best Book award for “the most
significant contribution to management knowledge”.
“An excellent resource to develop, theorize, and work out the
inclusive workplace in a very comprehensive, encompassing, and
interdisciplinary way…Boxes, tables, graphs, and figures as well as
practical examples and empirical illustrations…make the book very
interesting for both the conceptual, pedagogical research interest
and the practical, educational interest.”
*Cordula Barzantny*
“This book introduces a unique and refreshing prism that is highly
useful for managers and scholars alike. The authentic examples and
case studies bring the content to life and make this book a very
interesting and captivating read. Managing Diversity is a ‘must
read’ for managers who need to effectively manage today’s diverse
work force in order to survive and thrive in the global
economy.”
*Alan D. Levy*
“Mor Barak’s text blends research with practice and shows students
that diversity and equity are not just ‘programs’. One of the big
advantages of this book [is that it] includes the tables and
charts. Many of today’s students expect visuals and this book does
not disappoint.”
*Cheryl Coan*
“Excellent focus, nice tone, and easy to read. The students like
it!”
*Anke Arnaud*
“Coverage of the topic on workforce diversity is thorough. The
framework of moving toward a globally inclusive workplace is
compelling. The author uses some nice examples and ties her
concepts to issues of inclusion–exclusion related to stereotypes
and prejudices…I like the focus on social and psychological
perspectives of workforce diversity. This is the most powerful part
of the book.”
*Jean Lau Chin*
“I like the globalization aspect of the text. We, as a business
school, embrace the notion and incorporate globalization as much as
possible in most of our classes.”
*Ralph Braithwaite*
“A comprehensive approach to this complex topic that provides sound
underpinning for any course in the area of diversity fairness and
equality in the workplace, with some excellent comparative
international data…It is the most comprehensive text I have
discovered that is suitable for my course.”
*Peter McGunnigle*
“The material is covered thoroughly. No author that I am aware of
includes differing personalities as a factor in managing
diversity…The author’s personal interviews and knowledge of
differing environments is very impressive…[she] uses her personal
relationships and interviewing skills to make her points. She is
better at doing this than any other author with whom I am familiar.
Keep up the good work!”
*Marilyn Lutz*
Praise from the previous edition:
"Good coverage of the key issues"
*Mr Nicholas Snowden*
Praise from the previous edition:
"This is a very interesting book that is well organized and written
for today′s management student. The combination of theory, cases,
and straightforward, practical insight make this a fine text to
work with for a course dealing with management across global
culture."
*Dr. Keith Hunter*
Praise from the previous edition:
"It is challenging to find text books that offer a global
perspective on diversity. This proved to be a useful text."
*Mrs Michelle Blackburn*
Praise from the previous edition:
"The book provides different frameworks on workplace global
diversity. It is written in a manner that will be easy and
interesting for my undergraduate students to read and understand.
Finally, the book is organized in manner that takes into
consideration the intersectionalities of diversity and equity."
*Maria Pabon*
Praise from the previous edition:
"For those students undertaking a Business Degree or Human Resource
Management course, this book provides some excellent guidance on
how to manage diversity in the workplace. It gives some useful
examples and expands the concept of diversity to wider
elements."
*Mrs. Anita McGowan*
Praise from the previous edition:
"A useful introduction into diversity issues for all professions,
but especially to my business students specializing into HRM."
*Ms Elizabeth San Miguel*
Praise from the previous edition:
"The book provides a succinct account of the historical and
theoretical development leading to managing diversity in the
workplace. Its inclusion of checklist and comparison tables of
national legislations relating to equality and fairness in
employment is most useful for students and managers to understand
the wide adoption of measures leading to managing the globally
invlusive workplace. Professor Mor Barak has rightly developed her
managing diversity theory in organizational, community, state and
international contexts upon the global social, economic and
demographic trends. She has also developed in detail how managing
diversity is achieved in various levels. It provides a handy
handbook for students pursuing a course on diversity
workplace."
*Mr. Hoi Wah MAK*
Praise from the previous edition:
"An interesting book for those interested in a more global
perspective, and one that applies consideration of values and
ethics. An excellent text."
*Dr. Kim Robinson*
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