I: Preface II: Case Studies 1: Introduction to Facilities Management 2: Tourism, Hospitality and Events Facilities 3: Project Management 4: Feasibility Studies for THE Facilities 5: Physical Evidence 6: Information Technology and THE Facilities 7: Outsourcing and THE Facilities 8: Cost Management 9: Corporate Social Responsibility 10: Sustainable Facilities Design and Management 11: Environmental Management 12: Waste and Energy Management 13: Leadership 14: Innovation 15: Entrepreneurship and Facilities Management 16: The Role of Work Process Knowledge in Managing Facilities 17: Knowledge Management 18: Conclusions
Fills a vital gap in the market - the only textbook to focus specifically on THE facilities management and development.
Peter Robinson is Head of the Centre for Tourism and Hospitality
Management at Leeds Beckett University. Prior to entering academia
Peter gained experience in the public, private and voluntary
sectors within tourism, hospitality and events management,
including senior management roles with The National Trust and Derby
University as Tourism Projects Manager overseeing a range of EU
funded business support projects.
Peter has worked as a business development consultant (mainly
within the leisure sector) with a number of high profile clients
across the UK. Peter has gained experience developing businesses in
the tourism, events, automotive, retail and IT sectors. He is
currently a Trustee of the Carpet Museum in Kidderminster and
Elvaston Castle and Gardens Trust.
He is a Member of The Tourism Society and The Tourism Management
Institute, and a fellow of the Higher Education Academy The
Institute for Travel and Tourism Management (and a member of the
ITT Education an Training Committee). Peter is a Principal Fellow
of the Higher Education Academy
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