Table of Contents

Introduction • 1

On Face-Work • 5

The Nature of Deference and Demeanor • 47

Embarrassment and Social Organization • 97

Alienation from Interaction • 113

Mental Symptoms and Public Order • 137

Where the Action Is • 149

About the Author

ERVING GOFFMAN is the author of, among other works, Interaction Ritual, The Presentation of Self in Everyday Life, Asylums, and Stigma. He is Benjamin Franklin Professor of Anthropology and Sociology at the University of Pennsylvania.