Table of Contents

Part I. Global Managers: Challenges and Opportunities: 1. Global managers in a changing world; Part II. Culture, Organization, and Management: 2. Cultural environments; 3. Organizational environments; 4. Managerial environments; Part III. Developing Global Management Skills: 5. Cross-cultural communication; 6. Global leadership; 7. Managerial ethics and social responsibility; 8. Global partnerships and negotiations; 9. Global teams; 10. Global assignments; 11. Lessons learned: a review; Appendix: details of national culture models; Index.

Promotional Information

This fourth edition has been fully revised and updated to explore the latest approaches to cross-cultural management and global skill-building.

About the Author

Richard M. Steers is the Kazumitsu Shiomi Professor of Management and former Vice Provost for International Affairs at the University of Oregon. A Past President and Fellow of the Academy of Management, he has authored two dozen books and numerous research articles on topics ranging from employee motivation and organizational behavior to cross-cultural management. He served as senior editor for the Journal of World Business and co-editor of The Global Mindset (2007) and the Cambridge Handbook of Culture, Organizations, and Work (Cambridge, 2009). He has lectured extensively and served as a visiting professor at the University of Oxford, Erasmus University, Nyenrode Business University, Hanyang University, Yonsei University, and the University of Cape Town. Joyce S. Osland is the Lucas Endowed Professor of Global Leadership and Executive Director of the Global Leadership Advancement Center at San Jose State University. A Past President of the Western Academy of Management, she has authored over 150 publications on topics ranging from global leadership to intercultural communication and women in management. She co-authored Global Leadership: Research, Practice, and Development (2017) and co-edits Advances in Global Leadership (2018) and the Sage Handbook of Contemporary Cross-Cultural Management. She has lived and worked in seven countries over fourteen years, including work in international development in Latin America and West Africa, served as a faculty member at INCAE, and consults to universities and global organizations world-wide.

Reviews

'There has never been a time in the history of the world when cross-cultural understanding and skills were more important or more necessary. Management Across Cultures is written by two of the luminaries of the field and could not be a better guide for managing in a global economy.' Nancy Adler, S. Bronfman Chair in Management, McGill University, Canada

'Management Across Cultures is a must read for any current or aspiring leader. The days when leaders could just think about domestic business are gone. Only those who understand and have the skills to manage across cultures have any hope of success. As a consequence, this book is one they should read and have on their desk for frequent reference.' Stewart Black, INSEAD, France

'Steers and Osland are rock stars of research and teaching on global management. A veritable dream team with years of experience in writing texts, they joined forces for the latest edition of Management Across Cultures and the result is simply superb! I give this book my highest possible recommendation.' Nakiye Boyacigiller, Former dean of Sabancı Üniversitesi, Turkey and former President of the Academy of International Business

'In this fourth edition, the authors have brought all their expertise from their distinguished careers and created a masterpiece of a textbook. I am especially impressed with its strong focus on cross-cultural skill-building in addition to knowledge conveyance and case analysis. For any instructor who teaches an international management course that focuses on developing skills in addition to imparting knowledge, this book is the entire package.' Mark Mendenhall, J. Burton Frierson Chair of Excellence in Business Leadership, University of Tennessee

'It is a truism that there is no one theory of management that fits all situations. The manager of today needs critical analytical skills that take into consideration diverse operating environments and cultural differences. This resource provides a spectrum of cultural perspectives in which contradictions are discussed rather than rationalized, to emphasize the need for flexibility, in contrast to reliance on traditional axioms.' Soon Ang, Nanyang Business School

'With theoretically sophisticated content and cutting-edge management applications, this is likely the best cross-cultural management textbook on the market. With its interdisciplinary focus, a wealth of real-life examples, captivating cases and practical exercises, the book is timely, relevant, and engaging for both novice and expert audiences.' Betina Szkudlarek, University of Sydney, Australia