Table of Contents

Part 1 The future state: where we are heading/The coming of the new or ganization, Peter F. Drucker; How networks reshape organizations - for results, Ram Charan; From value chain to value constellation: designing interactive strategy, Richard Normann and Rafael Ramirez; The logic of global business: an interview with ABB's Percy Barnevik, William Taylor. Part 2 The process of change/Leading change: why transformation efforts fail, John P. Kotter; Reengineering work: don't automate, obliterate, Michael Hammer; The reinvention roller coaster: risking the present for a powerful future, Tracy Goss, Richard Pascale and Anthony Athos; Successful change programs begin with results, Robert H. Schaffer and Harvey A. Thomson; Leveraging processes for strategic advantage: a roundtable with Xerox's Allaire, USAA's Herres, SmithKline Beecham's Leschly, and Pepsi's Weatherup, David A. Garvin. Part 3 The new role of management/The new managerial work, Rosabeth Moss Kanter; Changing the role of top management: beyond systems to people, Christopher A. Bartlett and Sumantra Ghoshal; Whatever happened to the take-charge manager?, Nitin Nohria and James D. Berkley; Managers and leaders: are they different?, Abraham Zaleznik; The CEO as coach: an interview with AlliedSignal's Lawrence A. Bossidy, Noel M. Tichy and Ram Charan. Epilogue, James Champy and Nitin Nohria.