Table of Contents

CONTENTSLIST OF FIGURES AND TABLES LIST OF REVIEWERS AND CONTRIBUTORS ACKNOWLEDGEMENTS|ABOUT THE AUTHORS PREFACE PART I STAFFING, THE ORGANISATION AND RECRUITMENT AND SELECTION 1. CHAPTER 1: STAFFING, SYSTEMS AND STRATEGY - Bernard O'Meara 2. CHAPTER 2: THE ORGANISATION - Bernard O'Meara 3. CHAPTER 3: RECRUITMENT AND SELECTION PREPARATION - Stanley Petzall 4. CHAPTER 4: COMMUNICATION, BODY LANGUAGE, QUESTIONS AND INTERVIEWS - Stanley Petzall 5. CHAPTER 5: AIDS FOR RECUITMENT AND SELECTION - Bernard O'Meara|PART II APPLICANTS AND CANDIDATES 6. CHAPTER 6: APPLICANTS AND RESUMES - Bernard O'Meara 7. CHAPTER 7: INTERVIEW PREPARATION - Bernard O'Meara 8. CHAPTER 8: FIRST IMPRESSIONS - Bernard O'Meara PART III: JOINING TOGETHER: WHEN NEW EMPLOYEES COMMENCE AT A NEW ORGANISATION 9. CHAPTER 9: A NEW START - Bernard O'Meara 10. CHAPTER 10: RECRUITMENT AND SELECTION COSTS - Bernard O'Meara 11. CHAPTER 11: CONTINUAL IMPROVEMENT: THE KAIZEN REQUIREMENT - Bernard O'Meara 12. CHAPTER 12: EVALUATION - Bernard O'Meara REFERENCES APPENDICES A. RECRUITMENT AND SELECTION SUMMARY B. EFFECTIVE RECRUITMENT AND SELECTION C. STRATEGIES TO ACQUIRE AND RETAIN STAFF D. INTERVIEW GUIDE TEMPLATE E. QUESTION TYPES AND SEQUENCES F. REFERENCE CHECK TEMPLATE G. OUTLINE OF A TARGETED RESUME H. WHERE WE DEVELOP AND DISPLAY HUMAN CAPITAL I. RESUME WRITING WORKSHEET J. RESUME TYPES AND EXAMPLES K. PHONE INTERVIEW SCREENING TEMPLATE GLOSSARY INDEX

About the Author

Dr Bernard O'Meara is a Senior Lecturer in Human Resources Management at the University of Ballarat, Australia. Dr O'Meara has worked extensively in industry in general management corporate based human resource roles in the manufacturing sector. He has also been principal director of a Melbourne based consulting group. Dr. Stanley Petzall is currently a Senior Lecturer at Deakin Business School, Australia, with 32 years experience of teaching Organisational Behaviour, Human Resource Management, Comparative Management and Business Law in various institutions. He has also consulted with, written distance education materials, and run training programs for a number of organisations, including Associated Securities, Telecom Australia, The Victorian Hospitals Association; and Swinburne Institute of Technology.

Reviews

"This book captures the essence of attracting and hiring a productive workforce. It presents conceptually strong arguments for effectively incorporating hiring in strategic formulations with excellent embellishments in an easy-to-read fashion - comprising excellent cases and analogies. The content has been eagerly researched and documented, and contains practical advice not only for academia but also for any professional who is concerned with attracting and hiring the best human capital. Throughout the book, the authors never lose sight of the big picture that people are the greatest assets for any organization and identifying, attracting and hiring them is the biggest challenge that confronts businesses worldwide. I have been pleasantly surprised with the eye-to-detail on part of the authors. The content is not only comprehensive but very relevant and contemporary. The readers of this book would be indeed enriched. An excellent resource and a must read for all practitioners and academics interested in garnering the most from strategic recruitment and selection. 'The Handbook of Strategic Recruitment and Selection: A Systems Approach' isn't just a good book - it's THE RIGHT BOOK!" Dr. Debashish Sengupta, Alliance School of Business, Alliance University, Bangalore "A long awaited new wave of ideas and significant contribution to Recruitment and Selection." Vijay Kumar Thambimuthu, Qualifications and Assessments International, (QAI) U.K.