Acknowledgments vii
1 The Power of Partnerships: Getting from Me to We 1
Portrait in Partnership: Rodney Carroll 21
2 Now Who’s Boss? Lessons in Partnership from the CEO’s Desk to the Housekeeper’s Cart 25
Portrait in Partnership: Jeff Zucker 35
3 A Family Business: It All Started with Sayde and Al 39
Portrait in Partnership: Marc Morial 59
4 The Employee Comes First: From the Front Line to the Bottom Line 63
Portrait in Partnership: Emeril Lagasse 87
5 Turning Customers into Partners: Creating Value Together 91
Portrait in Partnership: David Neeleman 116
6 Being a Good Neighbor: Hanging Up Your Tux and Rolling Up Your Sleeves 121
Portrait in Partnership: President Jimmy Carter 136
7 E Pluribus Plenty: When Competition Gives Way to Cooperation 141
Portrait in Partnership: Paul Tagliabue 159
8 Beyond the Ballot Box: Good Corporate Citizenship Takes More Than Your Vote 163
Portrait in Partnership: Kate Carr 184
9 What’s in It for the Owners? Bringing Dollars and Sense to the Bottom Line 189
Portrait in Partnership: Sir Howard Stringer 203
10 New York Rising: The Power of Partnerships in Time of Crisis 207
Portrait in Partnership: Jane Rosenthal 223
Epilogue Twelve More Tips: A Recipe for Personal Success 227
Sources 241
Index 251
JONATHAN M. TISCH is Chairman and CEO of Loews Hotels, and has been
at the helm of the company since 1989. He has been instrumental in
furthering the development of the hotel chain and its emergence as
one of the countrys leading luxury hotel companies. At the same
time, Tisch is recognized as a preeminent leader of the $555
billion travel and tourism industry. He is Chairman of the Travel
Business Roundtable and NYC & Company, the citys official tourism
marketing organization, and was formerly vice chair of the Welfare
to Work Partnership and chairman of the American Hotel and Lodging
Association. Loews Corporation, parent company of Loews Hotels, is
one of the largest diversified financial holding companies in the
United States, with nearly $80 billion in assets. Tisch believes
that a new model of "business philosophy" based on partnerships is
the key to corporate and economic success in the future.
KARL WEBER is a freelance writer specializing in business and
current affairs. He is coauthor with Adrian Slywotzky of How to
Grow When Markets Dont and How Digital Is Your Business?
“expounds on how to succeed through building partnerships…” (Vanity Fair, September 2004)
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