Table of Contents

Acknowledgments vii

1 The Power of Partnerships: Getting from Me to We 1

Portrait in Partnership: Rodney Carroll 21

2 Now Who’s Boss? Lessons in Partnership from the CEO’s Desk to the Housekeeper’s Cart 25

Portrait in Partnership: Jeff Zucker 35

3 A Family Business: It All Started with Sayde and Al 39

Portrait in Partnership: Marc Morial 59

4 The Employee Comes First: From the Front Line to the Bottom Line 63

Portrait in Partnership: Emeril Lagasse 87

5 Turning Customers into Partners: Creating Value Together 91

Portrait in Partnership: David Neeleman 116

6 Being a Good Neighbor: Hanging Up Your Tux and Rolling Up Your Sleeves 121

Portrait in Partnership: President Jimmy Carter 136

7 E Pluribus Plenty: When Competition Gives Way to Cooperation 141

Portrait in Partnership: Paul Tagliabue 159

8 Beyond the Ballot Box: Good Corporate Citizenship Takes More Than Your Vote 163

Portrait in Partnership: Kate Carr 184

9 What’s in It for the Owners? Bringing Dollars and Sense to the Bottom Line 189

Portrait in Partnership: Sir Howard Stringer 203

10 New York Rising: The Power of Partnerships in Time of Crisis 207

Portrait in Partnership: Jane Rosenthal 223

Epilogue Twelve More Tips: A Recipe for Personal Success 227

Sources 241

Index 251

About the Author

JONATHAN M. TISCH is Chairman and CEO of Loews Hotels, and has been at the helm of the company since 1989. He has been instrumental in furthering the development of the hotel chain and its emergence as one of the country’s leading luxury hotel companies. At the same time, Tisch is recognized as a preeminent leader of the $555 billion travel and tourism industry. He is Chairman of the Travel Business Roundtable and NYC & Company, the city’s official tourism marketing organization, and was formerly vice chair of the Welfare to Work Partnership and chairman of the American Hotel and Lodging Association. Loews Corporation, parent company of Loews Hotels, is one of the largest diversified financial holding companies in the United States, with nearly $80 billion in assets. Tisch believes that a new model of "business philosophy" based on partnerships is the key to corporate and economic success in the future.
KARL WEBER is a freelance writer specializing in business and current affairs. He is coauthor with Adrian Slywotzky of How to Grow When Markets Don’t and How Digital Is Your Business?

Reviews

“expounds on how to succeed through building partnerships…” (Vanity Fair, September 2004)