Table of Contents

I. Basic Issues and Approaches
1. Background and Current Trends in the Study of Interpersonal Communication - M. Knapp, J. Daly, K. Albada, G. Miller
II. Perspectives on Inquiry
2. Hypothesis Testing and Modeling Perspectives on Inquiry - M. Poole, R. McPhee, D. Canary, M. Morr
3. Perspectives on Inquiry III - A. Bochner
4. Discourse Analysis - J. Bavelas, C. Kenwood, & B. Phillips
III. Fundamental Units
5. Personality and Interpersonal Communication - J. Daly
6. Goals and Knowledge Structures in Social Interaction - C. Berger
7. Language and Interpersonal Communication - S. Jacobs
8. Nonverbal Signals - J. Burgoon & G. Hoobler
9. Culture, Meaning, and Interpersonal Communication - J. Streeck
IV. Processes and Functions
10. Emotional Communication - S. Metts & S. Planalp
11. Supportive Communication - B. Burleson & E. MacGeorge
12. Interpersonal Influence - J. Dillard, J. Anderson, & L. Knobloch
13. Interpersonal Conflict: A Review - M. Roloff & K. Soule
14. Cues Filtered Out, Cues Filtered In: Computer Mediated Communication and Relationships - J. Walther & M. Parks
15. Interpersonal Skills - B. Spitzberg & W. Cupach
V. Contexts
16. An Ecological Systems Perspective on Workplace Relationships - P. Sias, K. Krone, & F. Jablin
17. Interpersonal Processes in Romantic Relationships - A. Vangelisti
18. Interpersonal Communication and Health Care - T. Thompson & R. Parrott
19. Interpersonal Communication in Family Relationships - M. Fitzpatrick & J. Caughlin
Author Index
Subject Index
About the Editors, About the Contributors

About the Author

Mark L. Knapp (Ph.D., Penn State University, 1966) is the Jesse H. Jones Centennial Professor Emeritus in Communication and Distinguished Teaching Professor Emeritus at the University of Texas at Austin. Three of his books are: Nonverbal Communication in Human Interaction (with J. A. Hall); Interpersonal Communication and Human Relationships (with A. L. Vangelisti); and Lying and Deception in Human Interaction. He is past president of the International Communication Association and the National Communication Association, a Fellow of the International Communication Association, and a Distinguished Scholar in the National Communication Association. He served as editor of Human Communication Research, and developed and edited the Sage Series in Interpersonal Communication. John A. Daly (Ph.D., Purdue University, 1977) is the Liddell Professor of Communication, TCB Professor of Management, and University Distinguished Teaching Professor at the University of Texas at Austin. He has served as President of the National Communication Association and on the Board of Directors of the International Communication Association and the International Customer Service Association. He is the author of more than 100 scholarly articles and book chapters, and he has served as editor of the journal Communication Education and as coeditor of the journal Written Communication. His most recent book is Advocacy: Championing Innovations and Influencing Others (Yale, 2011).

Reviews

"I would recommend the text to a range of colleagues and students. In particular though, I liked it because I think it is a good accessible starting place for those people who think that exploring the micro level of organization activity such as communication is hugely complex, has no boundaries and is best left to the psychologists."    
*Organization Studies*