Table of Contents

Preface.


Acknowledgments.


Proclamation on Leadership.


1. Houston, We Have a Problem!


Out-of-Sync Systems. Living in a Quandary. Managers Have Huge Blind Spots. An Old View Restated. Teams: the Panacea? A New View Restated. Yes, Houston, We Do Have a Problem. Houston, We Have a Solution.



2. THE FIRST ESSENTIAL CHANGE: FREE PEOPLE TO TAKE THE LEAD.


Let Them Take the Lead. Avoid Sheep Dog Management. Freedom First. I Hate This Place. I Love Working Here. What Comes Next?



3. THE SECOND ESSENTIAL CHANGE: PROMOTE CREATIVITY, INNOVATION, AND FUN AT WORK.


What Is Creativity? Does Creativity Lead to More Fun at Work? Helping Others Find Joy in Their Work. It's Okay to Laugh at Work! Jump Out of the Box; Pop a Cork. How Does a Leader Support Creativity, Innovation, and Fun? Everyone Has a Million-Dollar Idea. Three Alternatives for Identifying Innovations. Stimulating Creativity in the Workplace. Buying a Hotel in 15 Minutes! Rules 23 and 24. Toyota's Approach to Creativity. Two Magical Questions. Left Brain, Right Brain, Broccoli Brain. Test Your Creativity. Improving Overall Organizational Creativity. Fostering a Creative Climate. Using Creativity in Business Processes. Five Great Creativity Suggestions. Unlocking Your Own Creativity. One Final Word about Creative Thinking. A Look Ahead.



4. THE THIRD ESSENTIAL CHANGE: SWITCH FROM BOSS TO COHORT.


A Cohort. User-Friendly Managers. Treating Others as Cohorts Is Natural. The Customer Is Cohort. How to Manage Your Boss. I Don't Want to Be Your Parent Anymore. If You Push Hard, They Will Push Back. A Cohort Walks Around and Inquires. A Less Complex Form of Leading People. Cohort Leadership. How to Build Cohorts in Organizations. Cohort Relationships Are Adult to Adult. From Boss to Cohort. A Look Ahead.



5. HE FOURTH ESSENTIAL CHANGE: MASTER THE 4E'S OF INVOLVEMENT.


Why Master the 4E's of Involvement? The Meaning of Performance. E 1 = Envisioning. E 2 = Enabling. E 3 = Energizing. E 4 = Ensuring Results. Integrating the Four E's of Involvement. Why Inviting People to Be Involved Is Important. A Look Ahead.



6. THE FIFTH ESSENTIAL CHANGE: STOP CRITICIZING AND START APPLAUDING.


The Process of Redirection. From Redirecting to Applause in Four Easy Steps. Reality Therapy. Avoid Undermining Employees and Cohorts. Confrontational Anticipation Scares the Heck Out of People. Praising Is Good, but Applauding Is Better. What Is the Most Powerful Workplace Motivator? End the Everyday Put-down. A Look Ahead.



7. THE SIXTH ESSENTIAL CHANGE: TAKE THE HIGH ROAD.


What Are Best Policies? Where Do Ethical Standards and Guidelines Come From? Require Everyone to Violate the Principle. Why Have Explicit Ethical Principles? Manipulation Is Unethical. What Ethical Principles Should be Included in Your Code? Testing Your Decisions. Ethics and the Peaceful Mind. Does Ethical Behavior Pay? Take the Highest Road. An Ethical Bill of Rights. A Look Ahead.



8. THE SEVENTH ESSENTIAL CHANGE: STAY ON THE PEACEFUL PATH.


Getting Hit at Work. Can You Survive? Six Strategies for Staying on the Peaceful Path. Are You on the Peaceful Path? A Look Ahead.



9. WHERE ARE YOU AS A POWERFUL LEADER?


How Are You Doing as a Powerful Leader? How to Change. A Short Planning Exercise. What Do You Really Need to Change? Using Mental Practice and Idealization. Encouraging Change in Others. Fast Forward to the Basics.



A. POWERFUL LEADERS ON POWERFUL LEADERSHIP.


B. ESSENTIAL INSIGHTS AND SELECTED REFERENCES.


INDEX.

Promotional Information

The more you manage your employees, the more dependent they become-and the tougher your life becomes. It's the key paradox of management-and Powerful Leadership helps you cut right through it. This book distills seven powerful leadership principles into a natural, efficient, complete approach to unleashing your employees' potential - and your own. These principles simplify your life, reduce your stress, and transform management into an opportunity for unprecedented personal growth.

About the Author

ERIC STEPHAN is Professor of Organizational Leadership and Strategy in the Marriott School of Management, Brigham Young University, Provo, Utah. He has researched, taught, and consulted on effective leadership techniques for over 20 years. His books include The Complete Speaker and The Perfect Leader. Dr. Stephan holds a Ph.D. from the University of Utah.

R. WAYNE PACE is Professor Emeritus of Organizational Leadership in the Marriott School of Management, Brigham Young University, Provo, Utah, and adjunct scholar in the Workplace Research, Learning, and Development (WoRLD) Institute of the School of Social and Workplace Development, Southern Cross University, Lismore, NSW, Australia. A specialist in human resource development, organizational communication, and individual and organizational change, his Prentice Hall books include Organizational Communication, Third Edition and Human Resource Development: The Field. He serves as corporate advisor to QuicKnowledge.com and Anchor Point Institute, leading firms in the training and development industry. Dr. Pace holds a Ph.D. from Purdue University and an MS from Brigham Young University.