Chapter 1: Somewhere Today, a Project Is Failing
Chapter 2: Make a Cheeseburger, Sell a Cheeseburger
Chapter 3: Vienna Waits for You
Chapter 4: Quality—If Time Permits
Chapter 5: Parkinson’s Law Revisited
Chapter 6: Laetrile
Chapter 7: The Furniture Police
Chapter 8: “You Never Get Anything Done around Here between 9 and 5.”
Chapter 9: Saving Money on Space
Chapter 10: Brain Time versus Body Time
Chapter 11: The Telephone
Chapter 12: Bring Back the Door
Chapter 13: Taking Umbrella Steps
Chapter 14: The Hornblower Factor
Chapter 15: Let’s Talk about Leadership
Chapter 16: Hiring a Juggler
Chapter 17: Playing Well with Others
Chapter 18: Childhood’s End
Chapter 19: Happy to Be Here
Chapter 20: Human Capital
Chapter 21: The Whole Is Greater Than the Sum of the Parts
Chapter 22: The Black Team
Chapter 23: Teamicide
Chapter 24: Teamicide Revisited
Chapter 25: Competition
Chapter 26: A Spaghetti Dinner
Chapter 27: Open Kimono
Chapter 28: Chemistry for Team Formation
Chapter 29: The Self-Healing System
Chapter 30: Dancing with Risk
Chapter 31: Meetings, Monologues, and Conversations
Chapter 32: The Ultimate Management Sin Is . . .
Chapter 33: E(vil) Mail
Chapter 34: Making Change Possible
Chapter 35: Organizational Learning
Chapter 36: The Making of Community
Chapter 37: Chaos and Order
Chapter 38: Free Electrons
Chapter 39: Holgar Dansk

About the Author

Tom DeMarco and Timothy Lister are principals of The Atlantic Systems Guild (www.systemsguild.com), a consulting firm specializing in the complex processes of system building, with particular emphasis on the human dimension. Together, they have lectured, written, and consulted internationally since 1979 on management, estimating, productivity, and corporate culture.

Tom DeMarco is the author or coauthor of nine books on subjects ranging from development methods to organizational function and dysfunction, as well as two novels and a book of short stories. His consulting practice focuses primarily on expert witness work, balanced against the occasional project and team consulting assignment. Currently enjoying his third year teaching ethics at the University of Maine, he lives in nearby Camden.

Timothy Lister divides his time among consulting, teaching, and writing. Based in Manhattan, Tim is coauthor, with Tom, of Waltzing With Bears: Managing Risk on Software Projects (Dorset House Publishing Co., Inc., 2003), and of Adrenaline Junkies and Template Zombies: Understanding Patterns of Project Behavior (Dorset House Publishing Co., Inc., 2008), written with four other principals of The Atlantic Systems Guild. He is a member of the IEEE, the ACM, and the Cutter IT Trends Council, and is a Cutter Fellow.

Table of Contents

About the Author