Table of Contents

Preface
Abbreviations
Part One: Perspectives
1. Approaches to Industrial Relations
2. Context of Industrial Relations
3. Concepts and Values in Industrial Relations
Part Two: Participants
4. Trade Union Development and Function
5. Trade Union Organisation and Structure
6. Representation at the Workplace
7. Management
8. The Government
Part Three: Processes
9. Collective Bargaining
10. Employee Participation
11. Industrial Action
12. Conciliation and Arbitration
13. Negotiation