Foreword Ravindra H Dave - Ravindra H Dave
Preface
Quality in Education
TQM: Educational Applications
Systems Thinking and Organizational Micro-Analysis
Percener Focus: Involving All
Assessment of Institutions
Participative Management and Team-Building
Human Resource Development for Quality Institutions
Decision-Making for Quality Management
Leadership for Building Quality Institutions
Strategic Planning for Total Quality Management
Implementing Total Quality Management
Appendices
References
Index
A topper and gold medallist from Calcutta University and Rabindra
Bharati University, Kolkata, in MSc (Education) and Tagore
Literature, respectively, Professor Marmar Mukhopadhyay did his PhD
from Maharaja Sayajirao University, Vadodara, and
postdoctoral work from the University of Illinois,
Urbana-Champaign, USA. He has provided leadership as joint director
and director (i/c) of the National Institute of Educational
Planning and Administration (NIEPA), New Delhi, chairman of
the National Open School (NOS), vice president of the International
Council of Distance Education (ICDE), Oslo, and member of the
Steering Committee of International Multichannel Action Group on
Education (Washington, DC).
He has been involved in educational policy making since 1986. He
chaired the CABE subcommittee on the universalization of
secondary
education. He has been a member of various working committees of
the Planning Commission.
Professor Mukhopadhyay specializes in (educational)
management, educational and training technology, and open and
distance education. He has conducted a large number of
capacity-building programmes for college principals, university
registrars and other senior officials. Mukhopadhyay uniquely
combines experience as a teacher in higher education with expertise
in management science, educational management training and
institution building. His case of institution building—NOS—has been
published in Leadership for Institution Building, an award-winning
book on leadership.
British Council, UNESCO, UNICEF, the World Bank, Common wealth
of Learning, Department for International Development (DFID), IBM,
Intel, Microsoft, GESCI, KPMG, Institute of Human Settlement, the
Indian Space Research Organisation (ISRO), NIIT and so on have
consulted Professor Mukhopadhyay.
Professor Mukhopadhyay represented India in many
important international forums, including International
Conference in Education
(ICE) in Geneva, UNESCO (Reconstruction of Post-war Afghanistan),
Regional Quality Forum (Beijing) and so on.
Professor Mukhopadhyay has contributed 24 books and more than 250
book chapters, addresses to learned gatherings, research papers,
thematic articles and conference papers published from India and
abroad. Some of his important titles include: Open Schooling:
Selected Experience, Education in India: Dynamics of Development,
Leadership for Institution Building in Education, Value Development
in Higher Education, Educational Technology: Knowledge Assessment,
Story of EDUSAT and so on. His book Total Quality Management in
Education (SAGE, 2005) is globally acclaimed and has been rendered
into several Indian languages.
Professor Mukhopadhyay has been involved in the production and
direction of more than 40 educational films as a script writer,
actor, producer and director. Some of his educational films have
been repeatedly telecast.
He has travelled widely on professional assignments to Europe,
America, the Middle East, Africa, China and South Asia.
With all these activities, he anchors himself to the rural
community. His ‘Udang Experiment’ on arresting primary school
dropouts was flagged by the Government of India’s Education for All
(EFA) document for the high level group (HLG) meeting in Brazil in
2005, which attracted attention of the international media. His
information technology intervention in rural areas received
extensive coverage in Western news media drawing attention of the
United States Agency for International Development (USAID) team.
"The book is a valuable contribution to the field of quality
management- a crucial issue in this age of globalization. This book
should be extremely useful to heads of educational institutions, to
those who need to brush up their appreciation of the quality
movement within education, and especially for those practitioners
who are attempting to implement Total Quality Management as a part
of a broader movement for institutional change."
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