Table of Contents

Section I: Basics of Dentistry and Dental Law Chapter 1:History of Dentistry Chapter 2:General Dentistry Chapter 3:Dental Specialties Chapter 4:Professional Issues Chapter 5:Ethical Behavior Chapter 6:Legal Behavior Chapter 7:Patient Rights Chapter 8:Risk Management Section II: Office Management Chapter 9:Business of Dentistry Chapter 10:Telecommunication Techniques Chapter 11:Dental Hygiene Treatment Chapter 12:Accounting Principles Chapter 13:Insurance Programs Chapter 14:Credit and Collections Chapter 15:Records Management Chapter 16:Appointment Scheduling Chapter 17:Production Chapter 18:Recare Systems Chapter 19:Payroll and Taxation Chapter 20:Inventory Maintenance Section III: Applied Communications Chapter 21:Public Speaking Fundamentals Chapter 22:Public Relations Techniques Chapter 23:Office Publications Chapter 24:Client Forms Chapter 25:Letter Writing Chapter 26:Office Policy and Procedure Manuals Section IV: Employability Skills Chapter 27:Job Performance Chapter 28:Employee and Employer Needs Chapter 29:Job Search Process Chapter 30:Sources of Employment Chapter 31:Employment Applications Chapter 32:Resume and Curriculum Vitae Chapter 33:Job Interview Chapter 34:Negotiate Employment Terms Chapter 35:Employment Issues Chapter 36:Maintain Employment