Table of Contents

Preface Acknowledgments 1. The "Right" People or the "Right" Organization? 2. Southwest Airlines: If Success Is So Simple, Why Is It So Hard to Imitate? 3. Cisco Systems: Acquiring and Retaining Talent in Hypercompetitive Markets 4. The Men's Wearhouse: Growth in a Declining Market 5. SAS Institute: Succeeding with Old-Fashioned Values in a New Industry 6. PSS World Medical: Opening the Books 7. AES: Is This Global Company Out of Control? 8. New United Motors Manufacturing, Inc.: Transforming People and Systems 9. Cypress Semiconductor: What's Missing? 10. Unlocking the Hidden Value in All of Your People Index

About the Author

Charles A. O'Reilly III is the Frank E. Buck Professor of Human Resources Management and Organizational Behavior and Director of the Human Resource Executive Program and Managing Technology and Strategic Innovation Executive Program at Stanford University.