Table of Contents

Notes on Contributors vii

Preface xv

Introduction xvii

Part I Background 1

1 Intercultural Communication: An Overview 3
Ingrid Piller

2 Perspectives on Intercultural Discourse and Communication 19
Leila Monaghan

3 Cultures and Languages in Contact: Towards a Typology 37
John Edwards

Part II Theoretical Perspectives 61

4 Interactional Sociolinguistics: Perspectives on Intercultural Communication 63
John J. Gumperz and Jenny Cook-Gumperz

5 Ethnography of Speaking 77
Scott F. Kiesling

6 Critical Approaches to Intercultural Discourse and Communication 90
Ryuko Kubota

7 Postmodernism and Intercultural Discourse: World Englishes 110
Suresh Canagarajah

Part III Interactional Discourse Features 133

8 Turn-Taking and Intercultural Discourse and Communication 135
Deborah Tannen

9 Silence 158
Ikuko Nakane

10 Indirectness 180
Michael Lempert

11 Politeness in Intercultural Discourse and Communication 205
Janet Holmes

Part IV Intercultural Discourse Sites 229

12 Anglo–Arab Intercultural Communication 231
Eirlys E. Davies and Abdelali Bentahila

13 Japan/Anglo-American Cross-Cultural Communication 252
Steven Brown, Brenda Hayashi, and Kikue Yamamoto

14 “Those Venezuelans are so easy-going!” National Stereotypes and Self-Representations in Discourse about the Other 272
Lars Fant

15 “Face,” Stereotyping, and Claims of Power: The Greeks and Turks in Interaction 292
Maria Sifianou and Arın Bayraktaroğlu

16 Intercultural Communication and Vocational Language Learning in South Africa: Law and Healthcare 313
Russell H. Kaschula and Pamela Maseko

17 Indigenous–Mestizo Interaction in Mexico 337
Rocío Fuentes

Part V Interactional Domains 365

18 Translation and Intercultural Communication: Bridges and Barriers 367
Eirlys E. Davies

19 Cultural Differences in Business Communication 389
John Hooker

20 Intercultural Communication in the Law 408
Diana Eades

21 Medicine 430
Claudia V. Angelelli

22 Intercultural Discourse and Communication in Education 449
Amanda J. Godley

23 Religion as a Domain of Intercultural Discourse 482
Jonathan M. Watt

Index 496

About the Author

Scott F. Kiesling is Associate Professor ofLinguistics at the University of Pittsburgh. His work includesareas such as language and masculinities, sociolinguisticvariation, discourse analysis, ethnicity in Australian English, andPittsburgh English. His publications include LinguisticVariation and Change (2011) and InterculturalDiscourse and Communication: The EssentialReadings (Wiley-Blackwell 2005, co-edited with ChristinaBratt Paulston). He is probably best known for his article Dude (2004), which appeared in thejournal American Speech. Christina Bratt Paulston is Professor Emerita ofLinguistics at the University of Pittsburgh. She served aschair of the department from 1974 to 1989 and as director of theEnglish Language Institute from 1969 to 1998. Her numerouspublications include Intercultural Discourse andCommunication: The Essential Readings (Wiley-Blackwell2005, co-edited with Scott F.Kiesling), Sociolinguistics: The EssentialReadings (Blackwell 2003, co-edited with G. RichardTucker), and Sociolinguistic Perspectives on BilingualEducation (1992). Elizabeth S. Rangel is the Research Associate atLearning Research and Development Center (LRDC), a CognitiveScience Research Institute at the University of Pittsburgh. Herresearch on early elementary language learners has focused onnative language phonological interference in the readingacquisition process. Her most recent publications include chaptersin the third edition of the InternationalEncyclopedia of Education (2010), and InnovativeLearning Environments from the Organization for EconomicCo-Operation and Development (2010).

Reviews

It is a blessing that bibliography follows each chapterwhere it can be quite use-ful, rather than being amassed at the endof the book. (The Delta Intercultural Academy,1 December 2012) In sum, The Handbook of Intercultural Discourseand Communication promises to be a stimulating resource withthe potential to inform and to invite debate, inspiring andequipping readers to ponder recent and enduring issuesanew. (Linguist List, 17 November 2012) This book provides a rich and diverse sampling of theintercultural work going on from various linguistic perspectives,some authors being more reliant on established intercultural theoryand practice and others resisting it. (Dialogin, 1 October 2011)