Protect your organization from violence and conflict with field-tested policies!
1. Violence — A Matter of Perspective? 2. The Near Miss 3. Victims
of Workplace Violence: A Life-Changing Event 4. Legal Obligations
and Workplace Violence 5. Workplace Culture that may Breed Violence
6. Business Impacts of Workplace Violence 7. Reaction and Recovery:
Treating the Wounds of Violence 8. Early Warning Signs: Can the
Problem be Stopped Before It Starts? 9. Proactively Dealing with
Anger in the Workplace 10. Violence on Campus: A New and Evolving
Threat 11. Background Screening: Important, but Not the Silver
Bullet 12. Policies and Procedures: Creating a Framework for
Prevention and Reaction 13. Training 14. Investigating Incidents:
Responding to an Active Shooter 15. Cyber Threats: An Emerging
ConcernEpilogue: And the Beat Goes On
Appendix A Sample Emergency ProceduresAppendix B Sample Generic
Plan and Procedure: Disaster Recovery Plan for Operations/Data
Center Appendix C Sample Workplace Violence Policy Appendix D
Selection of a Background Screening Provider Appendix E Early
Warning Signs of Violence from an Internal Source Appendix F
Checklist for Violence Attracting Conditions Appendix G Ways to
Diffuse Frustration in the Workplace Appendix H CLEAR Appendix I
Ways to Avoid the Cost of Violence in the WorkplaceAppendix J
Responding to Active ShootersAppendix K Sample Workplace Weapons
Policy Appendix L Sample Workplace Violence Prevention Policy
"Kerr's unique perspective on conflict and violence in the workplace, based on his years of professional experience, will help you prevent or respond to incidents in your organization."--Bonnie Michelman, Head of Security, Massachusetts General Hospital, Boston, MA, USA "One of the foremost experts in the field of personnel security and workplace violence, Kim M. Kerr, CPP, has put together a comprehensive and functional manual. This book's 15 chapters are easily digested, providing the reader with a great understanding of workplace-violence dynamics and remedies, such as increasingly common zero-tolerance policies. Kerr outlines the pros and cons of such policies, not only from a management perspective but also from an employee perspective..Of tremendous value are 12 appendices that can assist the reader in crafting sound policies and procedures. Templates include workplace weapons and violence policies, emergency procedures, and plans for active-shooter response and disaster recovery. This must-read book presents an in-depth look at the dynamics of workplace violence. This text presents a comprehensive look at early warning signs, violence on campus, policies and procedures, training and responding to an active shooter. The emerging issue of cyber-based threats is fully addressed in a complete chapter that includes specific recommendations for employers and employees."--Kevin Siegmund, Security Management Magazine
Ask a Question About this Product More... |