Table of Contents

1. Introduction.- Part 1: Reframing Overtourism.- 2. Overtourism: Definitions, Enablers, Impacts and Managerial Challenges.- 3. Overtourism in Rural Areas.- 4.  Between Overtourism and Under-tourism: Impacts, Implications, and Probable Solutions. - 5. The Construction of ‘Overtourism’: The Case of UK Media Coverage of Barcelona’s 2017 Tourism Protests and their Aftermath.- 6. Tourist Tracking Techniques as a Tool to Understand and Manage Tourism Flows.- 7. Case Study 1: Overtourism in Valletta:  Reality or Myth.- PART II: Stakeholders and their Initiatives to Tackle Overtourism and Related Perverse Impacts.- 8. Tackling Overtourism and Related Perverse Impacts Using DMO Website as a Tool of Social Innovation.- 9. Overtourism: How the International Organisations Are Seeing It?.- 10. Overtourism at Heritage and Cultural Sites.- 11. Overtourism: CreativeSolutions by Creative Residents.- 12. Case Study 2: Broadly Engaging with Interaction Between Visitors and Locals: Towards Understanding Tourismphobia and Anti-tourism Movements.- 13. Case Study 3: “Overtourism” on Scotland’s North Coast 500? Issues and Potential Solutions.- 14. Case study 4: Overtourism: The Case of the Palace of Versailles.- 15. Case Study 5: A Paradox of the UNESCO “World Heritage” Label? The Case of the Way of St James of Compostela in France.- Part III: Overtourism and Tourism Education.- 16. ABC of Overtourism Education.- 17. PRME: The Way Forward to Deal with Overtourism and Related Perverse Impacts.- 18. Education as a Strategy to Tackle Over Tourism for Overtourism and Inclusive Sustainability in the 21st Century.- 19. Education as a Way to Tackle Overtourism: The Application of the Principles of Responsible Management Education (PRME).- 20. Case Study 6: Mainstreaming Overtourism Education for Sustainable Behavioral Change in Kenya’s Tourism Industry Context.- 21. Case Study 7: Principles of Responsible Management Education as a Tool to Tackle Overtourism: Potentials and Limitations for the University of Catania.- 22. Conclusion.

About the Author

Hugues Séraphin is Senior Lecturer in Event and Tourism Management Studies at the University of Winchester, UK. Prior to his career in academia, he worked in various roles in the tourism and hospitality sector in the Caribbean and in Europe.

Tatiana Gladkikh is Senior Lecturer in Business Management at AFG College with the University of Aberdeen, Doha, Qatar. She previously worked at the University of Birmingham and the University of Winchester in the UK.

Tan Vo Thanh is Associate Professor in Management Science at La Rochelle Business School - Excelia Group, France. His research has been published widely across books, book chapters, and peer-reviewed journals.