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Handbook on Decision Support Systems
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Table of Contents

Time and space issues for decision Support.- Decision Support in Turbulent and High-Velocity Environments.- Supporting Decisions in Real-Time Enterprises: Autonomic Supply Chain Systems.- Decision Support for Emergency Situations.- Geographic Information and Analysis for Decision Support.- Support for Real-Time Decision Making in Mobile Financial Applications.- Context-Sensitive Decision Support Systems in Road Safety.- Scopes of Decision Support.- Personal Decision Support Systems.- Developing Practical Decision Support Tools Using Dashboards of Information.- Business Intelligence.- Competitive Intelligence Systems.- Process-Based Decision Support.- A Framework for Supporting Decisions in a Global Context – The Case of a Global DSS for Financial Planning.- Developing and Managing Decision Support Systems.- On the Design Features of Decision Support Systems: The Role of System Restrictiveness and Decisional Guidance.- DSS Systems Analysis and Design: The Role of the Analyst as Change Agent.- Evaluation of Decision Support Systems.- Planning a Portfolio of Decision Support Systems.- Decision Support System Evolution: Predicting, Facilitating, and Managing Knowledge Evolution.- Decision Support Cases and Application.- Systems for Supporting Operations Management Decisions.- Systems for Supporting Marketing Decisions.- Financial DSS: Systems for Supporting Investment Decisions.- Flying High with Real-Time Business Intelligence.- Decision Support for Security: A Mixed Reality Approach to Bioterror Preparedness and Response.- DSS in Healthcare: Advances and Opportunities.- Decision Support Systems in Forest Management.- DSS Experiences in South America.- DSS Experience in Africa – Cases from Egypt.- Evolution of Knowledge Management Towards Enterprise Decision Support:The Case of KPMG.- Decision Support Horizons.- Compositional Enterprise Modeling and Decision Support.- Information Technology Support for Inquiring Organizations.- Towards Decision Support for Participatory Democracy.- The Internet and DSS – Massive, Real-Time Data Availability Is Changing the DSS Landscape.- Information Visualization for Decision Support.- The Decision Hedgehog for Creative Decision Making.- Creativity Support Systems.- Systems for Strategic Learning.

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From the reviews: “This is a substantial work … utilizing over 130 researchers or practitioners contributing across 71 chapters. … Each of the 71 chapters is an independent article on … Decision Support Systems (DSS). … usefully employed in support of DSS teaching and research across a range of undergraduate or post-graduate academic programmes. … Overall, a distinctive and worthwhile addition to DSS resources.” (B. Hollocks, Journal of the Operational Research Society, Vol. 60 (9), 2009)

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