Help Desk - Ordering & Shipping
What are your shipping rates?
Australia Shipping Rates
Standard shipping is free on all orders sent anywhere within Australia or New Zealand.
This excludes Sell Yours items which incur a $5.00 handling fee per item, as these are not sent by Fishpond.
Fast shipping is available on some products. The shipping fee and estimated delivery time will be calculated for you during check-out. Fast shipping is sent directly from our Fishpond warehouse while standard shipping will be ordered from one of our suppliers. Please note that fast shipping does not use the Express Post service from Australia Post.
Australia Delivery Times
You will receive an email when your order is shipped, which will include the delivery method.
The following delivery timeframes apply:
Australia Post Mail
Delivery to remote areas may take longer.
Please note we rely on these companies to provide delivery services but cannot guarantee delivery times.
If your order doesn't arrive within the given timeframe, please let us know via the order tracking system.
International Shipping Rates (AUD)
International Delivery Times
Can't find the answer to your question?Send us an email and we'll respond within 24-48 hours.
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